FAQ
FAQ
Q1. What products and solutions does Endurance Energy provide?
Endurance Energy delivers a full value chain of LNG, CNG and hydrogen equipment, from small and medium scale LNG liquefaction plant and storage to refueling and satellite regasification stations, plus integrated skid-mounted packages and lifecycle aftermarket service.
Q2. Do you supply LNG liquefaction plants?
Yes. We deliver comprehensive solutions for small and medium scale LNG liquefaction plants, with full EP/EPC execution capabilities. Our offering spans skid-mounted, modular liquefaction plants engineered for a wide range of feedstocks and duty profiles: pipeline gas, associated gas, remote (stranded) gas sources, and peak-shaving applications. Built on a fully proprietary liquefaction process package, we tailor the optimal process route to each project's actual site and feedstock conditions, achieving stable, reliable performance with low energy consumption.
Q3. What CNG and LNG refueling equipment do you offer?
We provide CNG mother-daughter stations, LNG/CNG integrated skid-mounted units, containerized refueling equipment, as well as small-scale LNG satellite and regasification stations. These solutions serve vehicle refueling, urban gas supply, and distributed (point-of-use) supply applications.
Q4. What hydrogen equipment does Endurance Energy supply?
We supply hydrogen refueling stations, hydrogen storage and dispensing systems, compression packages and related equipment for mobility and light industrial applications, designed for 35 MPa and 70 MPa refueling.
Q5. Are your solutions skid-mounted and modular?
Most of our core equipment is delivered as skid-mounted, factory-tested modules. Modular design shortens site installation, eases transport and lets capacity grow in phases as demand develops.
Q6. Can you deliver a turnkey project package?
Yes.Beyond standalone equipment supply, we also provide integrated turnkey services encompassing engineering design, procurement, manufacturing, installation, commissioning, and operator training, with clearly defined interface responsibilities and handover boundaries.
Q7. Do you provide spare parts and aftermarket service?
We supply genuine OEM spare parts, recommended spare parts kits, remote diagnostics, and on-site service covering the full equipment warranty period. We also offer chargeable extended technical support beyond the warranty, helping customers maintain high availability and control total lifecycle cost.
Q8. What makes Endurance Energy different from other suppliers?
We combine cryogenic engineering expertise, full-chain LNG/CNG/hydrogen coverage, and modular manufacturing, backed by both EPC general contracting and turnkey project delivery capabilities. From process design through after-sales, our customers engage a single accountable partner, eliminating the need to coordinate multiple suppliers.
Q9. Why choose modular skid-mounted equipment?
Skid-mounted modules are manufactured and tested in our factory; site work is limited to interconnecting the skids and commissioning them. This shortens delivery lead time, reduces civil works, lowers commissioning risk, and makes future capacity expansion simpler.
Q10. How do you ensure quality and safety?
We operate a comprehensive quality management system and hold ISO 9001 certification. We strictly implement documented quality assurance plans, enforcing material traceability, welding procedure qualification, non-destructive testing (NDT), and cryogenic pressure testing, while complying with internationally recognized pressure vessel and hazardous area standards. Before delivery, every unit undergoes acceptance testing to ensure each piece of equipment we hand over meets superior quality.
Q11. Do you have project references in our region?
We have delivered equipment to Southeast Asia, Central Asia, Africa, the Americas, and other emerging markets, and can share reference cases relevant to your project along with hands-on experience adapted to local climate conditions.
Q12.How does your cost-performance compare with global brands?
As a fully integrated manufacturer, we control design, fabrication and testing in-house. That lets us deliver equipment that meets international codes and reliability standards at a more competitive total cost of ownership, lowering both your capital outlay and lifetime service cost.
Q13. What international certifications do you hold?
Our company holds EU CE / ATEX / PED certifications, US ASME system certification, Russia-Belarus-Kazakhstan EAC certification, and India COE (PESO) certification, and operates under the ISO 9001 quality management system. Specific certificates are provided according to equipment type and target market.
Q14. What are your typical lead times?
Standard skid-mounted units generally ship within a few months, while larger engineered packages take longer. We confirm a detailed schedule with inspection and documentation milestones at order.
Q15. What payment terms do you accept?
We commonly work with T/T and irrevocable L/C, with a milestone structure such as deposit, pre-shipment and post-commissioning balances. Terms are tuned to project scale and repeat cooperation.
Q16. Which Incoterms and shipping arrangements do you support?
We can deliver under FOB, CIF, CFR, DAP, DDP and other Incoterms, and work with forwarders experienced in hazardous and oversize cargo to plan customs and last-mile delivery.
Q17. What about warranty and after-sales response?
We offer a defined warranty period with remote technical support and on-site service through local partners or our engineers, plus agreed spare-part lead times to protect your uptime.
Q18. Do you provide commissioning, installation and operator training?
Yes. We dispatch engineers for installation supervision and start-up, and deliver classroom or on-site training plus operation manuals so your team can run the plant independently and safely.
Q19. Can the equipment be customized to our specifications and local codes?
Yes. We support OEM/ODM and project-specific customization, including adaptation to local electrical, environmental and gas regulations, with documented code-compliance matrices.
Q20. Do you support factory acceptance tests, third-party inspection and documentation?
We perform FAT and SAT, welcome third-party inspection by agencies such as SGS or TÜV, and deliver a complete data book with test reports, certificates and operation manuals.
